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Contact and imprint

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Transcom. Ingenieurbuero Johannes Graubner

Your service provider for (Link intern) technical communication, particularly for (Link intern) technical documentation, (Link intern) (product) trainings, (Link intern) marketing material and various other (Link intern) services.

Burgweg 7
07749 Jena

Telephone Germany: 0179-66 55 215
Telephone international: +49-179-66 55 215
E-mail: Тrаnscоm@Тrаnscо
(Please retype the mail address; do not just copy it! As a means of "encryption" against automatic address spiders several of the letters in the mail address have been taken from a non-latin alphabet.)

Additional information, as required by the German Teledienstegesetz (Teleservices Act)

Company owner: Dipl.-Ing. Johannes Graubner

EC VAT ID according to § 27a of the German Umsatzsteuergesetz (VAT statute): DE 151 889 912

Responsible for the content according to § 6 of the German MDStV (Media Services State Agreement): Johannes Graubner

Liability note: Despite the fact, that the hyperlinks on this website are carefully checked at the time of setting up, we cannot be held responsible for the contents of any linked external web pages. For the contents of the linked web pages, only the corresponding webmaster is responsible.

Note regarding technology

This website has been created and maintained using the open source content management system phpCMS. For further information, refer to "(Link intern) Technology of this website".

Note regarding our data protection policy (summary)

The website gathers personal data of visitors only when they are requested openly (and given voluntarily by the surfer) and only for the purpose specified. This website does not set any cookies. The standardized logfiles of the server as provided by the website hoster (see the data privacy statement of the German website hoster) are analyzed occasionally statistically.

Note regarding our data protection policy (long version as required by the law)

The internet pages of Transcom can in principle be used without providing explicitly any personal data (for the information implicitly collected see section 3 "Server data" below). However, if you wish to use Transcom services through our website, personal data processing may be required. If the processing of personal data is required and there is no legal basis for such processing, we generally seek your consent.

The processing of personal data, such as your name, address, e-mail address or telephone number, is always in accordance with the General Data Protection Regulation (GDPR) and in accordance with Transcom's state-specific privacy policy. By means of this privacy policy we inform you about the nature, scope and purpose of the personal data collected, used and processed by us. Furthermore, we will inform you about your rights.

This data protection declaration refers only to personal data according to the legal requirements. In principle, we also process non-personal but nonetheless sensitive data. These are subject to essentially the same protection mechanisms as personal data. In some cases, the different types of data are also mixed together, for example, when we received content data by e-mail or commented on in PDF files.

Data transmissions and storage of any kind, whether electronic or analog, can always have security gaps. Absolute protection of your data cannot be guaranteed. If necessary, choose the data transfer route that you most trust.

1. Definitions

The privacy policy of Transcom is based on the terminology found in the European General Data Protection Regulation (GDPR) and explained there in Article 4.

2. Name and address of the one responsible for data processing

Responsible for the purposes of the General Data Protection Regulation is Transcom, see the above contact details.

3. Server data

Transcom's internet server collects general data and information every time a web page is accessed. This general data and information are used for smooth communication on the Internet and are stored in addition in the log files of the server. The following data may be collected:

This general data and information does not allow us to identify the specific person requesting the data. We also do not attempt to allocate the information to specific persons (de-anonymization). The IP address appears in the log files only veiled. Based on the log files, we are able to generally analyze the website access statistically, which, in turn may allow us to improve our internet offer.

For details on the server log files, see also the privacy policy of the German website hoster (German only).

4. Contact via the website

The Transcom website contains address information, among other things due to legal regulations. This includes an e-mail address and a fax number so that you can contact us by e-mail or fax. The data entered in contact forms will also be sent to us by e-mail. You will typically receive our answer in the same way that may possibly inspire you to communicate further.

You are basically free to choose your communication path and the transmitted content. E-mails and faxes arrive in our inbox on the e-mail server of our internet service provider and in the e-mail client currently used – and are stored there together with all other communication. Especially in the e-mail client, storage takes place indefinitely.

After a repeated contact over a longer period of time (or if such a prolonged contact is foreseeable), we may possibly transfer your contact details to our (electronic) address book.

A deliberate transfer of the data to third parties does not take place, except the circumstances of our cooperation with you obviously require it. Nevertheless, we can not rule out that third parties gain unauthorized access to the data: In terms of privacy, e-mail generally is an open postcard. Also, despite all security measures in networked systems, there is no absolute protection against successful hacking, that is, the successful (and possibly unnoticed) intrusion of third parties into our information technology systems. In case we gain knowledge of such issues, we are obliged to inform about the unintended drain of data.

5. Use of personal data

Article 6 of the European General Data Protection Regulation (GDPR) describes the admissible reasons and associated conditions for the processing of personal data. Most of the personal data collected and processed by Transcom is required for the performance of a contract or related pre-contractual measures (including to satisfy a need for information on your part) (Article 5 (1) (b)). If there are any other reasons for the collection of personal data, this is referred to on this website during the survey.

6. Retention period, routine deletion and blocking of personal data

Personal data is stored for the period necessary to achieve the purpose of the storage. Legal retention obligations force us to store a lot of data over a long period of time. Since it is often difficult to distinguish between the data required to be stored and other data for legal laypeople, and because of the common storage of the private data and other on the data carrier, the data can not be technically distinguished from each other. Therefore, also private personal data not required again may be stored long-term.

7. Rights of the persons over whom we have stored personal data

You can contact Transcom at any time to claim the following rights.

8. Legal basis of processing

Article 6 (1) (a) of the GDPR serves as a legal basis for processing operations for which we obtain consent for a particular processing purpose. If the processing of personal data is necessary to fulfill a contract of which the data subject is a contracting party (this is a contract with you on your behalf or with you as the representative of a legal entity), as is the case for example, in processing operations necessary for the supply of goods or the provision of any other service, the processing is based on Article 6 (1) (b) of the GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries regarding our products or services. If Transcom is subject to a legal obligation which requires the processing of personal data, such as fulfillment of tax obligations, the processing is based on Art. 6 (1) (c) of the GDPR. In rare cases, the processing of personal data may be required to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a person within our sphere of influence were injured and his or her name, age, health insurance or other vital information would have to be passed on to a doctor, hospital or other third party. In that case, the processing would be based on Article 6 (1) (d) of the GDPR.

Finally, processing operations could be based on Article 6 (1) (f) of the GDPR. This legal basis is based on processing operations that are not covered by any of the above legal grounds where processing is necessary to safeguard a legitimate interest of Transcom or a third party, unless the interests, fundamental rights and freedoms of the person concerned prevail. Such processing operations are particularly allowed because they have been specifically mentioned by the legislator. In that regard, it is considered that a legitimate interest could be assumed if the data subject is a customer of the data-processing person (recital 47, second sentence of the GDPR).

9. Legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

The provision of personal data is partly required by law (e.g. tax regulations) or results from contractual regulations (e.g. information about the contracting party). Sometimes it may be required to conclude a contract that you provide us with personal data that must subsequently be processed by us. For example, you may be required to provide us with personal information when Transcom signs a contract with you on your behalf or with you as the representative of a legal entity. Failure to provide the personal data would mean that the contract can not be concluded.

You may contact us prior to providing personal information so that we can inform you on a case-by-case basis whether the provision of the personal information is required by law or contract or is required to conclude the contract, whether there is an obligation to provide the personal information, and what consequences the non-provision of personal data would have.


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