Transcom logo
» Home  > Contact English  Deutsch

Contact and imprint, data privacy declaration

(Man icon)
Transcom. Ingenieurbuero Johannes Graubner

Your service provider for (Link intern) technical communication, particularly for (Link intern) technical documentation, (Link intern) (product) trainings, (Link intern) marketing material and various other (Link intern) services.

Burgweg 7
07749 Jena

Telephone Germany: 0179-66 55 215
Telephone international: +49-179-66 55 215
E-mail: Тrаnscоm@Тrаnscо
(Please retype the mail address; do not just copy it! As a means of "encryption" against automatic address spiders several of the letters in the mail address have been taken from a non-latin alphabet.)

Additional information, as required by the German Teledienstegesetz (Teleservices Act)

Company owner: Dipl.-Ing. Johannes Graubner

EC VAT ID according to § 27a of the German Umsatzsteuergesetz (VAT statute): DE 151 889 912

Responsible for the content according to § 6 of the German MDStV (Media Services State Agreement): Johannes Graubner

Liability note: Despite the fact, that the hyperlinks on this website are carefully checked at the time of setting up, we cannot be held responsible for the contents of any linked external web pages. For the contents of the linked web pages, only the corresponding webmaster is responsible.

Note regarding technology

This website has been created and maintained using the open source content management system phpCMS. For further information, refer to "(Link intern) Technology of this website".

Note regarding our data protection policy (summary)

The website gathers personal data of visitors only when they are requested openly (and given voluntarily by the surfer) and only for the purpose specified. This website does not set any cookies. The standardized logfiles of the server as provided by the website hoster (see the data privacy statement of the German website hoster) are analyzed occasionally statistically.

Note regarding our data protection policy (long version as required by the law)

The internet pages of Transcom can in principle be used without providing explicitly any personal data (for the information implicitly collected see section 3 "Server data" below). However, if you wish to use Transcom services through our website, personal data processing may be required. If the processing of personal data is required and there is no legal basis for such processing, we generally seek your consent.

The processing of personal data, such as your name, address, e-mail address or telephone number, is always in accordance with the General Data Protection Regulation (GDPR) and in accordance with Transcom's state-specific privacy policy. By means of this privacy policy we inform you about the nature, scope and purpose of the personal data collected, used and processed by us. Furthermore, we will inform you about your rights.

This data protection declaration refers only to personal data according to the legal requirements. In principle, we also process non-personal but nonetheless sensitive data. These are subject to essentially the same protection mechanisms as personal data. In some cases, the different types of data are also mixed together, for example, when we received content data by e-mail or commented on in PDF files.

Data transmissions and storage of any kind, whether electronic or analog, can always have security gaps. Absolute protection of your data cannot be guaranteed. If necessary, choose the data transfer route that you most trust.

1. Definitions

The privacy policy of Transcom is based on the terminology found in the European General Data Protection Regulation (GDPR) and explained there in Article 4.

2. Name and address of the one responsible for data processing

Responsible for the purposes of the General Data Protection Regulation is Transcom, see the above contact details.

3. Server data

Transcom's internet server collects general data and information every time a web page is accessed. This general data and information are used for smooth communication on the Internet and are stored in addition in the log files of the server. The following data may be collected:

  • The browser types and versions used
  • The operating system used by the accessing system
  • The website from which an accessing system came to our website (so-called referrer)
  • The requested web pages
  • Date and time of access
  • The Internet protocol address (IP address) of the data receiver
  • The Internet service provider of the accessing system
  • Other similar data and information that may be of advantage in case of attacks on information technology systems and its defense

This general data and information does not allow us to identify the specific person requesting the data. We also do not attempt to allocate the information to specific persons (de-anonymization). The IP address appears in the log files only veiled. Based on the log files, we are able to generally analyze the website access statistically, which, in turn may allow us to improve our internet offer.

For details on the server log files, see also the privacy policy of the German website hoster (German only).

4. Contact via the website

The Transcom website contains address information, among other things due to legal regulations. This includes an e-mail address and a fax number so that you can contact us by e-mail or fax. The data entered in contact forms will also be sent to us by e-mail. You will typically receive our answer in the same way that may possibly inspire you to communicate further.

You are basically free to choose your communication path and the transmitted content. E-mails and faxes arrive in our inbox on the e-mail server of our internet service provider and in the e-mail client currently used – and are stored there together with all other communication. Especially in the e-mail client, storage takes place indefinitely.

After a repeated contact over a longer period of time (or if such a prolonged contact is foreseeable), we may possibly transfer your contact details to our (electronic) address book.

A deliberate transfer of the data to third parties does not take place, except the circumstances of our cooperation with you obviously require it. Nevertheless, we can not rule out that third parties gain unauthorized access to the data: In terms of privacy, e-mail generally is an open postcard. Also, despite all security measures in networked systems, there is no absolute protection against successful hacking, that is, the successful (and possibly unnoticed) intrusion of third parties into our information technology systems. In case we gain knowledge of such issues, we are obliged to inform about the unintended drain of data.

5. Use of personal data

Article 6 of the European General Data Protection Regulation (GDPR) describes the admissible reasons and associated conditions for the processing of personal data. Most of the personal data collected and processed by Transcom is required for the performance of a contract or related pre-contractual measures (including to satisfy a need for information on your part) (Article 5 (1) (b)). If there are any other reasons for the collection of personal data, this is referred to on this website during the survey.

6. Retention period, routine deletion and blocking of personal data

Personal data is stored for the period necessary to achieve the purpose of the storage. Legal retention obligations force us to store a lot of data over a long period of time. Since it is often difficult to distinguish between the data required to be stored and other data for legal laypeople, and because of the common storage of the private data and other on the data carrier, the data can not be technically distinguished from each other. Therefore, also private personal data not required again may be stored long-term.

7. Rights of the persons over whom we have stored personal data

You can contact Transcom at any time to claim the following rights.

  • a) Right to confirmation and information

    DS-GVO Article 15 lists the rights of access of persons whose data we could have stored. This includes:

    Each data subject has the right to ask Transcom for confirmation of the processing of personal data concerning them.

    Any person affected by the processing of personal data has the right to receive information free of charge from Transcom on the personal data stored about him, including:

    • Processing purposes
    • Categories of personal data being processed
    • The recipients or categories of recipients to whom the personal data have been disclosed or are yet to be disclosed, in particular to recipients in third countries or to international organizations
      Transcom does not transfer any personal or other customer information to any third country outside the EU or to international organizations; the servers used by Transcom are located in the EU.
    • If possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining that duration.
      See also the notes on statutory custody above.
    • The right of rectification or erasure of the personal data concerning him or of the processing or processing of the data subject by the person responsible or of a right to object to such processing
    • The existence of a right of appeal to a supervisory authority
    • If the personal data are not collected from the data subject: All available information on the source of the data.
    • If you have not provided us with the data yourself, the source of the data only can be one colleague of yours who has communicated the data to us for the purpose of fulfilling a contract or for any associated pre-contractual measures.
    • The existence of automated decision-making including profiling according to Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject
      Transcom does not feed personal data into systems / processes for automated decision-making; profiling does not take place.
  • b) Right to rectification GDPR Article 16

    Any person affected by the processing of personal data has the right to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

  • d) Right to cancellation (right to be forgotten) GDPR Article 17

    Any person affected by the processing of personal data shall have the right to demand that Transcom delete the personal data concerning him or her immediately, provided that one of the following reasons is satisfied and the processing is not required:

    • The personal data has been collected for purposes or otherwise processed for which they are no longer necessary.
    • The person concerned revokes the consent on which the processing was based on Art . 6 (1) (a) of the GDPR or Article 9 (2) (a) of the GDPR and it lacks any other legal basis for the processing.
    • The data subject objects to the processing pursuant to Art . 21 (1) GDPR, and there are no legitimate reasons for the processing, or the data subject appeals in accordance with Art. 21 (2) GDPR the processing.
    • The personal data were processed unlawfully.
    • The erasure of personal data is necessary to fulfill a legal obligation under European Union or member state law to which the responsible person is subject.
    • The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

    If personal data have been made public by Transcom and Transcom is responsible for deleting personal data pursuant to Art. 17 (1) GDPR, Transcom shall take appropriate measures, including technical ones, for others, taking into account available technology and implementation costs, to inform data controllers processing the published personal data that the data subject has requested the other data controllers to delete all links to such personal data or to copies or replicas of such personal data; if further processing is not required.

  • e) Right to restriction of processing GDPR Article 18

    Any person affected by the processing of personal data has the right to require Transcom to restrict processing if any of the following conditions apply:

    • The accuracy of the personal data is contested by the data subject for a period of time that enables the data controller to verify the accuracy of the personal data.
    • The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.
    • The data controller no longer needs the personal data for the purposes of processing, but the data subject requires them to assert, exercise or defend legal claims.
    • The data subject has filed an objection against the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether Transcom's legitimate reasons prevail over those of the data subject.
  • f) Data transferability GDPR Article 20

    Any person affected by the processing of personal data shall have the right to receive the personal data concerning them, provided to Transcom by the data subject, in a structured, common and machine-readable format. It also has the right to transfer this data to another person responsible without hindrance by Transcom, provided that the processing is based on the consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract in accordance with Article 6 (1) (b) of the GDPR and processing takes place by means of automated procedures, unless the processing is necessary for the performance of a task of public interest or in the exercise of public authority delegated to the controller.

    In exercising their right to data portability under Article 20 (1) GDPR, the data subject can determine that the personal data are transmitted by Transcom directly to another person responsible (insofar as this is technically feasible and if this does not affect the rights and freedoms other persons).

  • g) Right to objection GDPR Article 21

    Any person affected by the processing of personal data shall have the right, at any time for reasons arising out of their particular situation, to object to the processing of personal data concerning them pursuant to Article 6 (1) (e) or (f) of the GDPR. This also applies to profiling based on these provisions and the use of data for direct mail.

    In the event of an objection, Transcom will no longer process personal data unless we can prove compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of asserting, exercising or defending legal claims.

    In addition, the data subject has the right, for reasons arising from his/her particular situation, to object to the processing of personal data relating to him or her at Transcom for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, unless such processing is necessary to fulfill a public interest task.

    The data subject is also allowed, in the context of the use of information society services, notwithstanding Directive 2002/58 /EC, to exercise its right of objection by means of automated procedures using technical specifications.

  • h) Automated decisions in individual cases including profiling GDPR Article 21

    Transcom does not feed personal information into systems / processes for automated decision making and / or profiling.

  • i) Right to revoke a data protection consent GDPR Article 7

    Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

8. Legal basis of processing

Article 6 (1) (a) of the GDPR serves as a legal basis for processing operations for which we obtain consent for a particular processing purpose. If the processing of personal data is necessary to fulfill a contract of which the data subject is a contracting party (this is a contract with you on your behalf or with you as the representative of a legal entity), as is the case for example, in processing operations necessary for the supply of goods or the provision of any other service, the processing is based on Article 6 (1) (b) of the GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries regarding our products or services. If Transcom is subject to a legal obligation which requires the processing of personal data, such as fulfillment of tax obligations, the processing is based on Art. 6 (1) (c) of the GDPR. In rare cases, the processing of personal data may be required to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a person within our sphere of influence were injured and his or her name, age, health insurance or other vital information would have to be passed on to a doctor, hospital or other third party. In that case, the processing would be based on Article 6 (1) (d) of the GDPR.

Finally, processing operations could be based on Article 6 (1) (f) of the GDPR. This legal basis is based on processing operations that are not covered by any of the above legal grounds where processing is necessary to safeguard a legitimate interest of Transcom or a third party, unless the interests, fundamental rights and freedoms of the person concerned prevail. Such processing operations are particularly allowed because they have been specifically mentioned by the legislator. In that regard, it is considered that a legitimate interest could be assumed if the data subject is a customer of the data-processing person (recital 47, second sentence of the GDPR).

9. Legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

The provision of personal data is partly required by law (e.g. tax regulations) or results from contractual regulations (e.g. information about the contracting party). Sometimes it may be required to conclude a contract that you provide us with personal data that must subsequently be processed by us. For example, you may be required to provide us with personal information when Transcom signs a contract with you on your behalf or with you as the representative of a legal entity. Failure to provide the personal data would mean that the contract can not be concluded.

You may contact us prior to providing personal information so that we can inform you on a case-by-case basis whether the provision of the personal information is required by law or contract or is required to conclude the contract, whether there is an obligation to provide the personal information, and what consequences the non-provision of personal data would have.

» Transcom is an associated partner of media offices